Job Details
Job Summary:
Customer Service Professional responsible for handling incoming and/or outgoing calls.
Job Responsibilities:
-
Answer questions, resolve complaints, and provide technical support to ensure customer satisfaction.
-
Perform other assignments as necessary.
-
Demonstrate extensive phone experience and computer literacy.
Required Skills & Experience:
-
Two (2) years of experience and bilingual (facility specific).
-
Strong verbal and written communication skills for clear and professional customer interactions.
-
Active listening skills to fully understand callers’ concerns and needs.
-
Effective problem-solving abilities to analyze situations, identify core issues, and implement appropriate solutions.
Preferred Skills & Experience:
-
N/A
Required Education:
-
High School Diploma or General Education Degree (GED).
Preferred Education:
-
N/A
Required Certifications & Licensure:
-
N/A
Preferred Certifications & Licensure:
-
N/A
Pay Rate
$35.00 - $38.20/hour
About us :
At MedCadre , we’re dedicated collaborators, bridging the gap between top-tier professionals and healthcare organizations that prioritize excellence. By fostering transparent communication and leveraging deep industry expertise, we build enduring partnerships rooted in trust.
For more relevant healthcare job opportunities, please visit our website: MedCadre Careers